Effective Date: July 1, 2026 · Last Updated: March 25, 2026
These Terms of Service ("Terms") govern your use of the homma mobile application, website, and related services (collectively, the "Service") operated by The Haven Co., Ltd. ("we," "us," or "our"), a company registered in Thailand. By accessing or using the Service, you agree to be bound by these Terms.
You must be at least 14 years old to use the Service. By using the Service, you represent and warrant that you are at least 14 years of age. If you are under 14, you may not create an account or use the Service. We may request verification of your age at any time and may terminate accounts that we believe belong to users under 14.
To access certain features of the Service, you must create an account using Google, Apple, X (Twitter), or email authentication. You agree to provide accurate, current, and complete information during the registration process.
You are responsible for maintaining the security of your account and for all activities that occur under your account. You must notify us immediately at cs@homma.app of any unauthorized use of your account.
The Service offers two account types:
You may request account deletion at any time through the app settings. Upon request, your account will enter a 30-day recovery period during which your profile and content will be hidden. After 30 days, your account and all associated data will be permanently deleted. Account deletion is irreversible after the recovery period.
The Service allows you to upload, post, and share photos, videos, and other content ("User Content"). You retain ownership of your User Content. By uploading User Content to the Service, you grant us a non-exclusive, worldwide, royalty-free license to host, store, display, reproduce, and distribute your User Content solely for the purpose of operating and providing the Service.
You are solely responsible for your User Content. You represent and warrant that you have all necessary rights, licenses, and permissions to upload and share your User Content, and that your User Content does not infringe upon any third party's intellectual property rights, privacy rights, publicity rights, or other rights.
homma is a user-generated content (UGC) hosting platform. We do not create, curate, endorse, or verify User Content. We have no obligation to pre-screen User Content, but we reserve the right to remove or disable access to any User Content that violates these Terms.
You may not upload User Content that:
We reserve the right to remove or hide any User Content at our sole discretion, including content that we believe violates these Terms or that may expose us or our users to legal liability.
The Service uses a virtual currency system called "Tickets." Tickets can be purchased through the app (via Apple In-App Purchase or Google Play Billing) or through our website (via Paddle, our payment processor). Tickets are used to support Homma users by sending virtual gifts.
Ticket prices may vary between the app and the website. In-app prices include applicable platform fees charged by Apple or Google. All prices are displayed at the time of purchase.
All ticket purchases are final and non-refundable. Tickets cannot be exchanged for cash, transferred to another user, or redeemed outside the Service. Unused tickets are not eligible for refund under any circumstances.
Tickets expire one (1) year from the date of purchase. We will send you a notification 30 days before your tickets expire. Expired tickets are automatically removed from your balance and cannot be restored.
Web payments are processed by Paddle.com Market Limited ("Paddle"), which acts as our Merchant of Record. Paddle handles payment processing, tax calculation, and compliance. In-app payments are processed by Apple or Google through their respective billing systems. We do not store your credit card or payment information.
You can use Tickets to send virtual gifts ("Support") to Homma users. Available Support items and their Ticket costs are displayed in the app. Each Support transaction is final and cannot be reversed.
After sending Support, you may write a message (up to 100 characters) on the Homma's Thank You Wall. Messages must comply with our community guidelines and may be removed if they violate these Terms.
Homma users who have received Support may request payment settlement. To be eligible, you must register your bank account details and agree to the settlement terms, including providing your tax identification number for withholding tax purposes.
| Item | Detail |
|---|---|
| Settlement cycle | Once per month (20th of each month) |
| Minimum amount | 10 Tickets |
| Platform fee | 30% of settlement amount |
| Withholding tax | 3.3% (processed by our Korean subsidiary) |
| Payment method | Domestic bank transfer (South Korea) |
| Processing time | 3-5 business days after approval |
Settlement requests are reviewed and approved by our team. We reserve the right to withhold, delay, or reject settlement requests if we suspect fraudulent activity, Terms violations, or if required information is incomplete.
The Service, including its design, features, code, branding, and all content created by us (excluding User Content), is owned by The Haven Co., Ltd. and is protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works of the Service without our prior written consent.
We respect the intellectual property rights of others. If you believe that your copyrighted work has been copied in a way that constitutes infringement, please send a notice to cs@homma.app with the subject line "DMCA Notice" including:
We will terminate the accounts of users who are determined to be repeat infringers. Our policy is: first offense results in a warning, second offense results in a 7-day suspension, and third offense results in permanent account termination.
You agree not to:
We may take action against accounts that violate these Terms, including:
We will notify you of any enforcement action and the reason for it. Sanctions are applied at our sole discretion based on the severity and frequency of violations.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.
WE DO NOT ENDORSE, VERIFY, OR GUARANTEE THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY USER CONTENT. WE ARE NOT RESPONSIBLE FOR ANY USER CONTENT POSTED ON THE SERVICE.
The Service integrates with third-party services (payment processors, authentication providers, translation services). We are not responsible for the availability, accuracy, or practices of these third-party services.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE HAVEN CO., LTD. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE.
OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM YOUR USE OF THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU HAVE PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
You agree to indemnify, defend, and hold harmless The Haven Co., Ltd., its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of or related to your use of the Service, your User Content, or your violation of these Terms.
These Terms shall be governed by and construed in accordance with the laws of the Kingdom of Thailand. Any disputes arising from these Terms or the Service shall be resolved through the courts of Bangkok, Thailand.
We may modify these Terms at any time. We will provide notice of material changes through the app or via email at least 14 days before the changes take effect. Your continued use of the Service after the changes take effect constitutes your acceptance of the updated Terms.
If you have any questions about these Terms, please contact us: